Travelex ATM’s phantom payout was out of order

This post was originally published on this site

I got a receipt from the machine but no money … and no action

I used a Travelex cash machine to withdraw €100 at Heathrow Terminal 4 at the beginning of July. It returned my debit card, but issued no cash. Worryingly, however, it did issue a receipt.

Staff at the adjacent Travelex desk nonchalantly told me that “this happens sometimes” if the machine is jammed or has run out of bank notes and that I would not be debited. My bank confirmed the transaction had gone through and I would be refunded.

Continue reading…

Categories Banking Consumer affairs Consumer rights Currencies Money Travel Travel & leisure UK news


0 Votes

You must log in to post a comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.

0 Comments